This was my first time buying a car directly from a dealership and so I was a little overwhelmed and nervous. Rob was super informative and patient through the whole process. He spent lots of time sitting down to talk numbers and prices in ways someone with little experience with cars (myself) could understand. Once making the purchase his helpfulness did not stop, and any issues or questions he’s continued to be extremely helpful and accommodating. I would highly suggest Volkswagen Maple Ridge and specifically Rob aswell.
I was so happy and comfortable driving the 2019 Highline. Thanks to agent Nick for helping me to get this new ?
Friendly, patient, and helpful. I cannot recommend the team at Maple Ridge Volkswagen enough. They professionally dealt with me over a two month period that included major issues with ICBC and my cold feet. In the end I have the car that I want and much respect for the team that helped me.
We went to Maple Ridge Volkswagen on a recommendation from a friend. Lorentz was a great help, not pushy at all. We wound up purchasing a 2017 Tiguan and just love it. All the staff were helpful and friendly.
I have just purchased my second vehicle from Maple Ridge VW and am extremely satisfied with both the customer service I received for William and Lorne as well as the deal I received. Staff is very welcoming and everyone was very good about explaining the process to me and making sure I was comfortable and involved every step of the way. I found staff to be professional and fair. I will continue to return to Maple Ridge VW for my vehicle maintenance. I would not hesitate to recommend this dealership for anyone interested in their automobiles or even just to stop in and take a look. They are very attentive and happy to help.
We bought a 2017 Tiguan, the salesman Lorentz was very helpful and not pushy at all. Very smooth transaction, all staff we encountered were friendly and super helpful.
Bought a preowned 2012 golf TDI and love my car!! Great experience!! They were one of the few VW dealers that actual had manual cars!
It took me almost two months to buy a car. The delay was all mine as life kept throwing me curve xxxxx. Jaz and Rob were kind pleasant each and every time I came into the dealership. In the end I got what I wanted for the price I wanted. Thanks for dealing with your basket case customer. I appreciate it all.
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