Customer Testimonials



DealerRater logo
DealerRater Feb 5, 2024

My check oil light came on and normally when this happens I call the maple ridge dealership and I have some oil added just until my actual change oil light comes on and then I’ll book a service. That day I called and asked if I could do the same since I live in Surrey and I would have to drive to maple ridge to do so. Mind you I’m a nurse and I worked a night the night before so I was just looking for a quick in and out to help ease my mind and was ...

Read at DealerRater

DealerRater logo
DealerRater Jan 28, 2024

Great customer service from Drew today. Fast, efficient and an awesome sense of humour. Thanks for making my day!

Read at DealerRater

DealerRater logo
DealerRater Jan 18, 2024

Adam was helpful and kind every step of the way. We were buying two cars and he did everything to make sure we were both comfortable and happy with our purchases.

Read at DealerRater

DealerRater logo
DealerRater Dec 20, 2023

My wife and I are very pleased with the service we receive from this dealership. They are knowledgeable, friendly with an eye to staying within budget. Sales crew are top notch and the service department takes care of all our needs. I can't wait to see the new building and location!

Read at DealerRater

DealerRater logo
DealerRater Nov 20, 2023

I recently purchased a vehicle through Maple Ridge, Volkswagen Dealership's financing, and my overall experience was very Positive . One standout aspect was the transparency throughout the financing process, thanks to Kam being so patient and helping us through the whole process. We will be back since we had a great experience. Thank you

Read at DealerRater

DealerRater logo
DealerRater Nov 20, 2023

The customer service at Maple Ridge Volkswagen Dealership was exceptional. The financing team specially Kam was very patient and knowledgable addressing all my queries and providing assistance whenever needed. Their professionalism and commitment to customer satisfaction were evident throughout the entire process. I highly recommend

Read at DealerRater

DealerRater logo
DealerRater Nov 20, 2023

Bought our 2024 Tiguan from this dealership and can’t say enough form it. Smooth transition in finance from Kam!

Read at DealerRater

DealerRater logo
DealerRater Sep 21, 2023

I had the pleasure of working with Stephen, and he was fantastic! He kept me updated on the whole process while we waited on shipping. He made sure everything was ready for me before I even walked into the dealership. He was very thorough, making sure that I was familiar with all the features of my vehicle, including all of the safety features. Maple Ridge VW became my dealership back when I lived there locally. I have since then moved away from there; but, they truly are awesome, they continue to be my dealership. I drive an hour out of ...

Read at DealerRater

DealerRater logo
DealerRater Sep 20, 2023

Stephen is the best product specialist I met so far! Not only he is extremely knowledgeable in different makes and models of cars, but he is also very polite and very nice to deal with. He showed and explained to me different features of the cars similar to what i was looking for to help me with my choice of vehicle. Stephen encouraged me to ask any questions I had without rushing me or influencing my decision. He also personally showed me various features and functions of the car that I purchased and helped me set-up the Dashboard and connect ...

Read at DealerRater

DealerRater logo
DealerRater Sep 20, 2023

Will is a great person. I've had the pleasure of knowing Will for nearly 15 years in business and everything he promises gets accomplished. Extremely knowledgeable, Honest, and hard working. Would recommend him to anyone shopping for a vehicle.

Read at DealerRater

DealerRater logo
DealerRater Sep 5, 2023

Excellent experience at Maple Ridge VW! Stephen helped me find the right vehicle that had all that I needed and more. Great deals on vehicles and good quality products. Also would like to say the dealership employees seem to genuinely care about the customers and go out of their way to make sure you are taken care of and accommodated. Will be recommending to family and friends. -Peter

Read at DealerRater

DealerRater logo
DealerRater Jul 22, 2023

I can’t say enough good things about the service department at Maple Ridge Volkswagen. Specifically their Senior Service Advisor “Doug DaCosta” is outstanding at his job. I bought my 2012 Passat TDI from this dealership and have been servicing my vehicle there the whole time. Doug has always been very easy to talk to, relatable, very understanding and very knowledgeable. He really makes an extra effort not only for me but for all his clients. Over the years I have had to stop in a number of times without an appointment for things that are necessary but minor. In my ...

Read at DealerRater

DealerRater logo
DealerRater Jul 7, 2023

I will recommend to Paul for the next buy. He is very honest and attentive person. So, He try to show many options to you choose.

Read at DealerRater

DealerRater logo
DealerRater Jul 5, 2023

We're newcomers and Paul helped us to find the perfect car for us. He was very honest with the car's details and also helped us to get the best offer we could have had. I absolutely recommend him as your sales representative

Read at DealerRater

DealerRater logo
DealerRater Jun 24, 2023

We bought a car with Paul, and his help and time was very helpful. I would recommend Paul as a salesman for a friend or family that needs to buy a car

Read at DealerRater

DealerRater logo
DealerRater Jun 12, 2023

He is a very friendly and helpful person. During our negation help us a lot. My family and me are very please for all the information he provide us, to take the better decision in buying our Vw atlas !

Read at DealerRater

DealerRater logo
DealerRater Jun 12, 2023

Maple Ridge Volkswagen was more than willing to help us but not pushy. Gheorghe made our buying experience a pleasure

Read at DealerRater

DealerRater logo
DealerRater Jun 2, 2023

Very well knowledgeable sale person.i will refer to my friends in future. Thanks for getting me a good deal.

Read at DealerRater

DealerRater logo
DealerRater May 22, 2023

He is very attentive and always willing ro help me to find the best deal. I felt him nore like a partner than a seller

Read at DealerRater

DealerRater logo
DealerRater May 4, 2023

Bought a beautiful car from here and the professionalism was so great Curt really help me through the whole process.

Read at DealerRater

DealerRater logo
DealerRater May 1, 2023

Very professional, accommodating to your wants and needs, and genuine with their service. Highly recommend!

Read at DealerRater

DealerRater logo
DealerRater May 1, 2023

Adam and Rob were amazing to deal with. They worked through tirelessly to get the right vehicle and put a big smile on our face with best possible outcome.

Read at DealerRater

DealerRater logo
DealerRater Apr 29, 2023

Excellent service and ver reasonable to deal with. Antonio was fantastic and attentively accommodating service

Read at DealerRater

DealerRater logo
DealerRater Apr 23, 2023

Excellent customer service!! I got a really good deal for my car! And I got what I want for an amazing Tijuan ! Excellent customer service and really happy will my whole experience today !!! Thank you !!

Read at DealerRater

DealerRater logo
DealerRater Apr 14, 2023

Gheorghe was very kind and accommodating to our needs. I would recommend Maple Ridge Volkswagen to everyone. The entire team we worked with really made us feel comfortable and welcomed.

Read at DealerRater

DealerRater logo
DealerRater Apr 10, 2023

Adam and Stephen were awesome. They really listened to our needs in a vehicle. They understood how safety and space was the main priority as we have a son. They helped us find the perfect match. They also made us feel like we as the customer truly came first. They were super helpful throughout the whole process. We definitely left happy and could not love our atlas more !!

Read at DealerRater

DealerRater logo
DealerRater Apr 5, 2023

Antonio work with me right away and kept me updated with everything though the process of getting a car , definitely recommend the dealership, thank u for ur guys work

Read at DealerRater

DealerRater logo
DealerRater Apr 1, 2023

I felt as if this dealership breaks all stereotypes! What a positive experience and amazing feeling I have leaving this dealership! My sister had a bad accident yesterday, today this company changed everything for her! She got an amazing car, everything she asked for and these employees put themselves in our shoes to understand our situation! James was personable and someone we trusted fully! The way he speaks and the way he values customers! We almost left with 2 cars today, the fact that the manager rob was there and making everything just as smooth! We thankfully only needed one, but ...

Read at DealerRater

DealerRater logo
DealerRater Mar 26, 2023

Antonio was very nice to work with, the entire experience was very pleasant. Would definitely recommend!

Read at DealerRater

DealerRater logo
DealerRater Mar 26, 2023

The sales people were very helpful. I was a repeat customer so that provided a few welcome perks.

Read at DealerRater

DealerRater logo
DealerRater Feb 16, 2023

Everyone was very kind and made sure we could get the best deal possible! On top of that, George has an amazing personality and was the best! Thank you George and Volkswagen Maple Ridge for this amazing experience!

Read at DealerRater

DealerRater logo
DealerRater Feb 2, 2023

Bought a 2019 Golf from Will. Huge help from start to finish…made the process easy and fun! Love my Golf!

Read at DealerRater

DealerRater logo
DealerRater Dec 29, 2022

Very helpful, professional and can find exactly what your looking for, for the best price and deals.

Read at DealerRater

DealerRater logo
DealerRater Dec 18, 2022

The staff made it a warm welcoming experience and made it a very pleasant experience. Jordan made sure I was choosing a car that worked with my budget and my lifestyle. Jordan explained everything and made it clear i knew what I was picking. This was my second time in a dealership and after a horrible first experience Jordan and the team at VW maple ridge made me feel like i made a good decision and i didn't have any nerves or second thoughts leaving.

Read at DealerRater

DealerRater logo
DealerRater Dec 3, 2022

George was a pleasure to deal with! I have been in the market for a SUV for what seems forever, and George found me the perfect vehicle. It was a quick and easy process. Highly recommended.

Read at DealerRater

DealerRater logo
DealerRater Nov 28, 2022

Trying to buy a used car is stressful, and out of all the dealerships we went to, Maple Ridge VW was the ONLY dealer where we felt absolutely ZERO stress! Rob and Amir were respectful and kind throughout the whole process; we're really happy with both the car we bought and the service we received, and we'd definitely recommend Maple Ridge VW to others!

Read at DealerRater

DealerRater logo
DealerRater Nov 22, 2022

All the team at vw maple ridge were great to deal with. Especially George who was very friendly and honest from start to finish.

Read at DealerRater

DealerRater logo
DealerRater Nov 22, 2022

Nice to chat with you great service and knowledgeable thank you for all your help see you soon

Read at DealerRater

DealerRater logo
DealerRater Oct 28, 2022

What really impressed me, he was a consultant at the first place unlike other who just try to sell, no matter what

Read at DealerRater

DealerRater logo
DealerRater Sep 25, 2022

James And Rob at Maple Ridge Volkswagen, treated me with respect. They gave me a very fair deal on trading in two vehicles against a new to me Used 2018 Denali 3500HD. Would defiantly recommend them to any potential buyers.

Read at DealerRater

DealerRater logo
DealerRater Sep 10, 2022

Arthur at vw maple ridge and will where great to deal with I bought my Tiguan last year from them and will be buying my next vehicle from them again in the future great customer service guys

Read at DealerRater

DealerRater logo
DealerRater Aug 28, 2022

Mynor was awesome helping me out with my car service needs, was a pleasure to communicate with. He went above and beyond to make sure I was happy. 👍🏻

Read at DealerRater

DealerRater logo
DealerRater Aug 22, 2022

Great place and people to deal with. James and Scott were fantastic! Very happy with their service and how they accommodated us. Would definitely recommend. 👍🏻 And dog friendly!

Read at DealerRater

DealerRater logo
DealerRater Jun 25, 2022

I practically purchased a car before even seeing it in person - the experience was positive from start to finish. Rob in particular made me feel settled with his quick response and genuine demeanour. I would highly recommend contacting Rob if you need excellent service and like me, are a first time new car buyer with a lot of questions. I didn't feel scammed and everything was up front in regards to what was told to me and what actually happened. I feel that this great service will continue even after purchase so I would definitely recommend this dealership ...

Read at DealerRater

DealerRater logo
DealerRater Jun 14, 2022

Great experience meeting with, dealing with and buying a car with Jon at Maple Ridge VW. He was friendly, knowledgeable and delivered a great experience. Right from the beginning, he was up front, understanding, no pressure and just a great genuine person which unfortunately is rare in today’s world. Go see Jon if you’re in the market for new or used.

Read at DealerRater

DealerRater logo
DealerRater May 12, 2022

We are from Victoria and buying a car in Vancouver needs all sorts of communication. James was amazing organizing everything upfront. Didn't overpromise, fully delivered. We also got a good price and a fair one for our trade in. Everything was well prepared and we got in and out in no time. Perfect experience. Was worth the ferry ride to get there.

Read at DealerRater

DealerRater logo
DealerRater Apr 19, 2022

The man the myth the legend Artur gave me the best possible deal on a beautiful new Mazda3 Hatchback for me and I couldn't be more grateful! He took care of everything and I highly recommend! if I could I'd rate 12/5 stars!

Read at DealerRater

DealerRater logo
DealerRater Apr 10, 2022

Above and beyond. On a whim, I came in to remove my locking wheel nuts, (as I lost my key, and Kal Tire didn't have the proper one) with the expectation that I'd have to wait in line, or get the response "you'll have to book an appointment sir" Nope! After pulling my car around, I grabbed a coffee and was told by the apprentice working on my car, I was good to go. Service like this is what's needed to drum up repeat customers as well as change the "stealership" stereotype.

Read at DealerRater

DealerRater logo
DealerRater Mar 29, 2022

Omar was hands down the best car salesperson I’ve ever dealt with. He is patient, personable, and very friendly. He really worked hard to answer all of my questions and find the right vehicle for me. I’ll definitely be back. Thank you Omar!!! Also, shoutout to Adam and Kam - thanks guys!

Read at DealerRater

DealerRater logo
DealerRater Mar 27, 2022

Omar is very nice and helpful. We could buy this Benz almost because of his. He answered and solve all questions that we asked.It was a very good shopping experience.

Read at DealerRater

DealerRater logo
DealerRater Mar 24, 2022

Friendly and very helpful salesman and I would highly recommend to anyone who is looking for a car

Read at DealerRater

DealerRater logo
DealerRater Mar 17, 2022

friendly and easy to deal with , best service ever , I will recommend this dealership to anyone .

Read at DealerRater

DealerRater logo
DealerRater Feb 2, 2022

Duke was super personal and kind, he was not at all pressuring a sale which is huge to me! He’s also easy on the eyes haha! Bonus!

Read at DealerRater

DealerRater logo
DealerRater Dec 23, 2021

Mapleridge vw, was great to work with polite, and not rushed to make decisions. Bought a used 2016 honda pilot disclosed all information as to be expected. Did a great job looking at other used ads with us to negotiate price. which we ended up at very competitive in the market. The young sales man Omar was helpful not pushy and happy to answer our questions. Happy purchaser so far.

Read at DealerRater

DealerRater logo
DealerRater Nov 17, 2021

I wanted to thank Doug in service for his care and attention. Since my husband died I have had no one that can help me with concerns I have with my car and I have been so lucky to have Doug there to explain and make recommendations. He has helped with several problems that required a looking outside the box to solve. He is very patient when explaining what is needed and the costs. Thanks Doug for giving me someone to trust

Read at DealerRater

DealerRater logo
DealerRater Nov 17, 2021

Overall, I had a pleasant experience with this dealership. Kyle was very helpful in all aspects.

Read at DealerRater

DealerRater logo
DealerRater Nov 9, 2021

Good people! Looked after a no heat problem right away for me on the used vehicle I purchased from them.

Read at DealerRater

DealerRater logo
DealerRater Oct 13, 2021

He is one of the best service employee.. excellent and friendly! outstanding! Keep it up

Read at DealerRater

DealerRater logo
DealerRater Oct 13, 2021

Had a great experience with Omar. Great communication skills, made the process really smooth. would definitely recommend. Thanks Omar!!

Read at DealerRater

DealerRater logo
DealerRater Oct 3, 2021

Artur Pashinyan helped me purchase a used Jetta for my son . He was very professional and helped me find the perfect vehicle.

Read at DealerRater

DealerRater logo
DealerRater Oct 1, 2021

We have purchased 3 used TDi vehicles from Rob McKenzie. It has constantly a great experience. We recently had one of our vehicles in for repair and we met Service Advisor Doug DaCosta. Doug was great explaining the service/repair process, the applicable warranty and, was personable/professional throughout. The other service folks there were pleasant. We are looking forward to returning tomorrow for additional repair..

Read at DealerRater

DealerRater logo
DealerRater Sep 24, 2021

Rob McKenzie is the reason we do business with Maple Ridge Volkswagen. We have had a number of leases and purchases through Rob. He is professional, courteous, & consistant and always works with us for the very best deal on any vehicle we want. I highly recommend Rob and his team to help you with all of your sales, lease and service needs.

Read at DealerRater

DealerRater logo
DealerRater Sep 19, 2021

We were so grateful to Jonathan. He was so patient, knowledgeable and not at all pushy. Could not recommend MRV enough!

Read at DealerRater

DealerRater logo
DealerRater Sep 14, 2021

It was such a pleasure to meet Omar and have his assistance in buying our car. Omar is so knowledgeable, kind and smart, about cars and about so many things! He patiently answered all our questions and was very fast to respond to calls and texts. We bought our car with no sense of pressure and felt informed and well served by the whole team there and especially by Omar. It was worth the drive from Vancouver to Maple Ridge! I will recommend your dealership to anyone who is looking for a car and I will absolutely send them to ...

Read at DealerRater

DealerRater logo
DealerRater Sep 5, 2021

The staff is super friendly and the car collection is great. We looked for many cars but this location is the best so far. Recommended

Read at DealerRater

DealerRater logo
DealerRater Sep 1, 2021

Omar has exceptional knowledge regarding any vehicle you can find, on the lot or otherwise. Furthermore, every step of the car buying process was simple yet thorough. Omar's great people skills made finding the right car a pleasant experience and I would not hesitate to buy my next car from him as well.

Read at DealerRater

DealerRater logo
DealerRater Jul 20, 2021

Aurther was exceptional so helpful and listen to what i needed wasnt pushy i cant say enough the whole crew was amazing would definitely go back and recommend them .

Read at DealerRater

DealerRater logo
DealerRater Jun 9, 2021

The service exceeded my expectations I cannot thank Rob & his team enough for such great service, care & understanding So happy I found this awesome team

Read at DealerRater

DealerRater logo
DealerRater Jun 6, 2021

Omar was awesome. Not pushy, knowledgeable and saw us as people not just a sale. The whole purchase process was easy and smooth. Definitely recommend seeing Omar for your purchase

Read at DealerRater

DealerRater logo
DealerRater Jun 1, 2021

This was was my first time buying a brand new car and with Kyle Smeding's guidance we where able to pick exactly what I was looking for. he listened to what I was looking for and worked with in my budget. I would highly recommend anyone looking for new car to look for Kyle super great exciting experience.

Read at DealerRater

DealerRater logo
DealerRater May 31, 2021

Great service from the moment we pulled in to the lot to when we drive off in our new car (same day btw). We were greeted right away and all of our questions were answered and we didn’t ever feel any pressure! Kyle knows his stuff and was so easy and fun to talk to. Thanks to all of you! We love our new VW!

Read at DealerRater

DealerRater logo
DealerRater May 31, 2021

My experience with Kevin at MRVW was awesome! He was quick to reply to my inquiry and booked my SUV for service right away. Kevin was so friendly and knowledgable. He was upfront about the details and went above and beyond my expectations!

Read at DealerRater

DealerRater logo
DealerRater May 30, 2021

Can't say enough about everyone at Maple Ridge VW! My sales guy Kyle Smeding.....just so nice....very personable and no pressured sales! I live on Vancouver Island so I will be sure to tell anyone I know to head to see Kyle at MR VW! The whole experience, especially since this is the newest vehicle I've ever bought was an easy process! Excellent!

Read at DealerRater

DealerRater logo
DealerRater May 23, 2021

Omar was so knowledgeable and could answer all my questions. He was professional and courteous and as a young person buying my first car, I felt he understood how important a smooth and stress free experience was. Thanks again!

Read at DealerRater

DealerRater logo
DealerRater May 15, 2021

Thank you Artur for your great help and assistance. I will definitely come back for another business. Thank you for your outstanding service! See you in future.

Read at DealerRater

DealerRater logo
DealerRater May 6, 2021

James is a super nice guy, was very knowledgeable and helpful. This was my first time buying a car and I'll recommend it to all my friends.

Read at DealerRater

DealerRater logo
DealerRater May 2, 2021

Kyle and everyone at Maple Ridge Volkswagen made the process of buying my first real car super easy. Everyone was so helpful and Kyle went above and beyond to help me find the right fit. I was super nervous about buying my first car but Kyle, Adam, and Kam made me feel comfortable and were extremely helpful.

Read at DealerRater

DealerRater logo
DealerRater Apr 21, 2021

I've been going to Maple Ridge VW since purchasing my 2012 Golf in 2013. From the Sales side, the interactions I've had with Rob, the Sales Manager have been stellar. Any time I'm in for a service, he checks in with me to see if I'm still enjoying the vehicle. Furthermore, Doug Dacosta on the Service team, is warm and approachable. As a female driver, I never feel talked down to; instead I feel that my needs or concerns are heard and that action is taken. Doug goes to great lengths to making things right for his customers.

Read at DealerRater

DealerRater logo
DealerRater Apr 19, 2021

In 2019 I bought a pre-owned 2015 jetta.i had a tight budget and both my salesman Lorentz and the dealership owner Lorne respected my financial limit and got me into a wonderfully reliable car.no pushing or pressure to go beyond my budget.how refreshing it was to see an owner and salesman work together for the customer's best interests. It's been 3 years since I bought my 2015 jetta from Lorentz and Loren and I frequently reflect on that deal with appreciation and gratitude because they did not pressure me to spend more money than I could afford. I would ...

Read at DealerRater

DealerRater logo
DealerRater Apr 19, 2021

Always a good experience with Doug at maple ridge volkswagen.service is thorough ,fast and friendly.Doug in service is a great guy.you Wont leave dissatisfied!🙂

Read at DealerRater

DealerRater logo
DealerRater Apr 9, 2021

Artur was a great salesman and everyone was very helpful, friendly and made the experience so easy and fun. Would recommend this dealer to everyone

Read at DealerRater

DealerRater logo
DealerRater Apr 3, 2021

Very friendly, helped me get out of a really bad loan into a better one, very understanding and helpful along the way, would highly recommend Kyle if your looking for a vehicle. Adam Takes the time to explain certain things to you and they’re always very upfront Scott is very helpful friendly and will do his very best to get you leaving there happy. I will be going back there for my next vehicle!

Read at DealerRater

DealerRater logo
DealerRater Apr 2, 2021

Kyle was an amazing help and I would highly recommend him if you need any help buying a vehicle. I have never bought a vehicle before and he was very understanding and didn’t push me into anything I didn’t feel comfortable with. He understood my wants and needs and I would send any of my friends and family to him.

Read at DealerRater

DealerRater logo
DealerRater Mar 19, 2021

Why were looking for a car for a month and we finally found what you wanted.This place is very organized and staff are hopeful. They try their best to solve any problem and show you what you are looking for. Kam Was the one who helped us a lot. He went above and beyond to solve the problems and explained every little details to us. We could easily trust him since he knew his job very well, he is an honest person that we needed that day.We are so glad we chose this dealership and we will be ...

Read at DealerRater

DealerRater logo
DealerRater Mar 12, 2021

Omar Alocozy got me a great deal trading in my car and getting a new one. He was so patient, fun to work with and didn't hesitate to answer all my questions. I am happy with the car I purchased. Omar helped me with a quick tour of my car to know most of the buttons and features that are available to me. Quick, fun and easy to follow. I've had a few experiences with dealerships in the past and I can't say they were very pleasant. However Omar worked hard to find me the vehicle i ...

Read at DealerRater


Leave Us A Review